#4544 - Problems installing for Sugar version 11.0.0
Hello support,
We, Crossref, began our free trial yesterday and I am attempting to install today. Unfortunately, I am running into some errors on the Sugar side of things. I was able to get the app installed in Zendesk (so a bit of good news).
This is what I am seeing when I try to upload FanaticalZendesk-2.8.7-for-SuiteCRM.zip to the Module Loader in Sugar. We're running Sugar version 11.0.0.
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Here's the error message text, if that is helpful:
## Scanning Package
Installation failed!
The package you are attempting to install does not conform to the policies established within the Sugar Open Cloud or by your system administrator.
Sugar Open Cloud customers must obtain a new package from the package provider that addresses the issues described below.
If you are running Sugar locally, you can relax your Module Loader restrictions to allow the package to be installed.
Package Scan Policy Guide
File Issues
copy/custom/service/FanaticalZendesk/SugarWebServiceImplFanaticalZendesk.php
Code attempted dynamically-named method call on line 87
copy/custom/service/FanaticalZendesk/rest.php
Code attempted to call blacklisted function "chdir" on line 6
copy/modules/FanaticalZendesk/includes/classes/Fanatical/Zendesk/EntryPoint/TicketSync.php
Code attempted to call blacklisted function "file_get_contents" on line 10
copy/modules/FanaticalZendesk/includes/classes/Fanatical/Zendesk/HandlebarsHelper.php
Code attempted to call blacklisted function "pathinfo" on line 18
Code attempted to call blacklisted function "pathinfo" on line 19
Code attempted to call blacklisted function "file_get_contents" on line 23
copy/modules/FanaticalZendesk/controller.php
Code attempted dynamically-named method call on line 118
Looking forward to your help,
Isaac
3 years ago
3 years ago
3 years ago
3 years ago