#4671 - Dashlet Settings - Default Order & # of Tickets showing
Selections made when editing the dashlet are not retaining when viewing case list. I can select Default Ticket Order of "Created Date, ascending" / Tickets to Show as "10", save the settings, and return to the dashlet view, but those settings are not respected. I still see "Created date, descending" and only see 6 tickets.
2 years ago
Hi Joshua,
Thanks for reaching out. I was able to replicate this issue and Chad, our CTO, is taking a closer look. I'll follow up again as soon as I have more information.
Thanks again and let me know if you need anything in the meantime.
Best, Heidi