Fanatically Zen with SugarCRM and Zendesk

Hi Beatriz,

Thanks for reaching out. We're currently working on getting an updated Fanatically Zen package ready for release. It's not quite ready yet, unfortunately.  I've made a note to follow up with you as soon as our team is complete.

In the meantime, I know demos can be challenging without the live product to show. I'm happy to send along some screenshots to help walk the customer along if needed. Additionally, we have some videos that provide great insight into how the product works. You can find those here: https://www.youtube.com/channel/UCNOewWBZpJarNQD7ObisJCg

I'll follow up again once I have a new version for you. In the meantime, please let me know if I can provide any further assistance.

Best, Heidi

Hi Heide,

We'are not in time for the demostration meeting of today so..... Please, let me know when your packacke is updated. That'd be enough at the moment.

Thanks a lot for your feedback. Regards

Beatriz Reviejo Project Lead at redk Spain

Absolutely, Beatriz. I'll let you know once we have a new version.

Best, Heidi

Hi Heide,

We have a very important meeting for a demostration of Zendesk integrated with SugarCRM. We're working on it and the meeting date is at 28th November. We'd need the new package. Is there any possibility to get the package for the next week? Please let me know if it is possible.

Thanks and regards Beatriz Reviejo

Porject Lead at redk Spain

Hi Heide,

Regarding my last comment: We have a very important meeting for a demostration of Zendesk integrated with SugarCRM. We're working on it and the meeting date is at 28th November

**This issue is very critical for us. ** Please, let me know if we could get the updated package.

Thanks a lot and kind regards

Beatriz Reviejo Project Lead at redk Spain

Hi Beatriz,

Thanks for checking in. We're in the final stages of testing the latest update, so I hope to have a package available to you. I'll follow up again as soon as I have more information.

Best, Heidi

Hi Heide,

I hope so, thank you very much for your support. I'll be waiting for the updated package. Please let me know when it's available fo downlading.

Regards Beatriz Reviejo Project Lead at redk Spain.

Hi Heide,

Any new? Published date?

Regards Beatriz Reviejo Project Lead at redk Spain

Hi Beatriz,

I should have an updated package for you soon. I'll follow up as soon as I have more information.

Thanks for your patience here.

Best, Heidi

Great news! We have a new package for you. I've sent a link to your email. Please let me know if you have any trouble.

If you don't get my email, please let me know at zendesk@fanaticallabs.com.

Best, Heidi