CRM Social Collaboration Ninja enables your CRM Users to collaborate and conversate on any record in SuiteCRM or SugarCRM. Get your sales, service, and marketing teams collaborating on new deals through conversation. Tag other users of the CRM platform and bring them into the conversation. Automatic email notifications will go out to users as you converse. Here are the use cases for your business:
Using Social Collaboration Ninja on Your Mobile Device (iPhone Demo)
Sales Collaboration
Project Management Collaboration
Work in realtime on project and project tasks in SuiteCRM.
Customer Support Collaboration
Bring in other folks into customer service issues, and escalate if needed.
Configure Email Notification Settings
Main configuration panel in the admin section to control email notifications.
Notify multiple users via email as comments are made
Configure how other users are notified and how owners of records are notified.
Inbound Emails Sent to CRM Users
Custom Modules, too!
Even your custom modules are automatically supported.