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SugarGini - Power of SugarCRM in Gmail is the October 2012 SugarCRM App of the Month. SugarGini gives you the power of SugarCRM within your Gmail. It enables you view any related Lead, Opportunity or Case and add Notes, Calls, schedule a meeting or edit the record within Gmail. It easily integrates with telephony API & Social Channels. Visit the SugarForge project: http://www.sugarforge.org/projects/sugargini/

One phrase you may hear in the CRM world is that your CRM system is only as good as the data that is housed by the system. If you have bad data, then you have bad reports. If you have bad reports, you're probably making bad decisions. One of the symptoms of a system with bad data is one that has duplicate data. Having duplicate data in your CRM system can cause a lot of confusion within your organization, as well as communicating inconsistent and duplicate information to your customers.

Since a given module installation is defined by the manifest.php included in the zip it is basically up to each developer to decide how to package their module. This flexibility is great but can cause both confusion for new developers and for folks trying to understand what a module zip contains.

Wouldn't it be nice if you could just get your hands on that golden list of leads? It is almost always easier to sell to someone who is already interested in your product or service than to someone who has never heard of your offering before. Well, if your business is primarily B2B and you have a solid web presence then most likely you have this information already available to you.

When it comes to developing solutions for SugarCRM there are many different ways to go about solving a particular challenge. In our Dev Tips series of blogs we will be highlighting various best practices for add-on development with the end goal of creating higher quality solutions while minimizing the chances of an end user experiencing an issue.