Blog

Today, Zendesk announced that the integration they developed with SugarCRM years ago will no longer be supported as of October 13th, 2017. Support for SugarCRM has stalled over the past year with the last supported Sugar version being 7.5. As part of sunsetting the old integration, Zendesk is recommending current users to switch over to the SugarOutfitters version.

Quality and outstanding service is most important to us at SugarOutfitters and our great partners. One of the constant challenges for our development partners of SugarCRM add-ons is getting good feedback. In addition to that, it's near impossible to know why a customer stopped using an add-on. Attempts to get this information during and after trials has helped to a point, but still leaves lacking for more. Today we launch a new feedback system to capture this information on every quit trial and subscription.

There are many companies that are looking for a Sugar add-on or integration that have a strict no credit card policy. Sometimes the person doing the purchasing doesn't have direct access to the company credit card, debit card, or a PayPal account. To help customers in these scenarios we have rolled out a Bank Transfer payment option to our checkout page.

A new update to the popular Analytic Reporting Pro has been released that includes many new features including Excel template support, new chart types, new report filters, MSSQL support and more.

We just rolled out a way for you to offer consulting service packages on SugarOutfitters. Whether you want to offer a stand alone package for general consulting or just want to add a service option to your add-on listing, there is now a way to do that.