Need to set up a numbering system to track your records? Define and add a unique ID identifier field to any SugarCRM record. Many options to define any alphanumeric format you need. Start tracking your Quote, Cases, Accounts and any other module today..
#1135 - Advanced Search doesn't work
I've purchased and installed, and successfully have a field incrementing in the Cases module. However when I add the field to Advanced or Basic Search, and try to search an existing case number, it doesn't find any at all.
I was able to add this field to the global search, but really need it also to be searchable in the module too.
10 years ago
Hello, thansk for your purchase of our plug-in. Could you describe the whole problem? What type is your new field and for which module. If you have any screenshots, please send them to roger.steinig@cm-sugar.org. I will support you with your case.
10 years ago
Well if possible, I will need a websession by you. By reproducing your storyline I can't find any bug right now. Is working as intended for both cases. Thus a websession would save time and I can have a direct view inside your problem.
10 years ago
Please close this bug as resolved. I had very similar field names for testing, and had the wrong one in the search forms. Sorry.
10 years ago
Ok fine, No problem, as long as it is clear.