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#1870 - Nothing sync
YI have just installet the tryal, I will se about it works, and then I will buy for 3 users, and mailchim sync too
So please help,
sandraarango
8 years ago
HI Tagedani,
Thank you for using RT GSync.
kindly check that the following actions have been performed :
1) Verify that under GSync "Preferences" screen, all options (Check boxes) to Sync data are checked. 2) Check that GSync related Schedulers are "Active" (under Admin Settings -> Schedulers). 3) Make sure that on your Sugar Instance "Sugar Default Schedulers" are running at regular intervals. If not, then please setup Cron Job at your server and test. If issue persists then submit a case.
For more details you can visit our FAQs section : https://www.sugaroutfitters.com/docs/gmail-sync/faqs
Also visit our following URLs to make sure that you have followed all the steps correctly: Installation Guide https://www.sugaroutfitters.com/docs/gmail-sync/sugar7-installation-guide
User Guide https://www.sugaroutfitters.com/docs/gmail-sync/sugar7-user-guide
If you still feel any confusion or problem after going through above details then please let us know
Hope this information is helpful for you.