RT GSync: Google Calendar, Contacts, Drive Sync

by Rolustech

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#3029 - Email with case tag in subject [Case #786]

Closed General Question created by ViniciusAssis 7 years ago

If the email subject contains a case macro tag, does it get linked to the Case as well as the contact?

  1. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    7 years ago

    Hi,

    By default the email only links to the Emails subpanel under contacts. However we can link it with any other module as per your requirement, with a customization. Please drop an email at support@rolustech.com to get this customization done.

    Thanks.

    Kind Regards, Rolustech Support Email: support@rolustech.com Website: www.rolustech.com

  2. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    7 years ago

    Hi,

    By default the emails are only linked with the Emails subpanel under contacts. However, we can link the emails with other modules as well with a customization. Please drop an email at support@rolustech.com if you need this customization.

    Thanks.

    Kind Regards, Rolustech Support Email: support@rolustech.com Website: www.rolustech.com

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
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