RT GSync: Google Calendar, Contacts, Drive Sync

by Rolustech

Boost your SugarCRM with seamless Google integration. Sync contacts, meetings, and Drive files. Streamline workflows and elevate productivity.

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#3830 - Licensed Users Number Missing & Error in Logs

Closed Bug? created by DavidAhearn 6 years ago

I just recently installed RT Sync on SugarCRM 8.0.1 (viewing on Chrome 68 on MacOS High Sierra) and I don't see a number next to "Licensed Users."

![Screen Shot 2018-08-11 at 9.14.54 AM.png](https://www.sugaroutfitters.com/assets/img/support/gmail-sync/8d864bd4bb4c671c63809b18af0249e8/Screen%20Shot%202018-08-11%20at%209.14.54%20AM.png "Screen Shot 2018-08-11 at 9.14.54 AM.png")

Not sure if this is a big deal, but I thought I'd share in case this has something to do with the errors appearing in the logs. In the SugarCRM log, there is an error stating "Please go to your user profile and re save Gmail id" after the Calendar Sync process completes but before the Contacts Sync process. The error does not reappear after the Contacts Sync completes. I have tried resaving my Gmail ID in the user profile, but the errors persist in the log.

![Screen Shot 2018-08-11 at 8.18.47 AM.png](https://www.sugaroutfitters.com/assets/img/support/gmail-sync/8d864bd4bb4c671c63809b18af0249e8/Screen%20Shot%202018-08-11%20at%208.18.47%20AM.png "Screen Shot 2018-08-11 at 8.18.47 AM.png")

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  • Compatible Versions
  • 14.2, 14.1, 14.0, 13.3, 13.2, 13.1, 13.0, 12.3, 12.2, 12.1, 12.0, 11.3, 11.2, 11.1, 11.0, 10.3, 10.2, 10.1, 10.0, 9.3, 9.2, 9.1, 9.0, 8.3, 8.2, 8.1, 8.0, 7.11, 7.10, 7.9, 7.8, 7.7, 7.6, 7.5, 7.2, 7.0, 6.7, 6.5, 6.1
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Integrations Productivity google gmail google apps SugarCRM Sugar7 RTGSync gsync RT GSync rt Rolustech sync Gdrive calendar sync contacts sync sugar 8 Sugar 9 Sugar9 google calendar google drive google contacts drive sync Email Archive SuiteCRM Suite