RT GSync: Google Calendar, Contacts, Drive Sync

by Rolustech

Boost your SugarCRM with seamless Google integration. Sync contacts, meetings, and Drive files. Streamline workflows and elevate productivity.

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#4179 - Affectation of SugarBPM

Closed Bug? created by sandraarango 5 years ago

We are testing GSync on a Sugar Enterprise ondemand instance.

Syncing both ways between google calendar and sugar works very well. The problem is that the plug in affects the possibility of using fields related to Meetings, Calls, Task as part of a process definition when configuring an initial event, or a gateway the system just shows a "loading" message and no fields are showed for selection. Whereas with any other module v. gr. Accounts, Cases, etc. configuring an object works just fine. Please, this is a really important thing for us to work properly as our business case is intensive in the usage of SugarBPM for proccess automations that include meetings, calls and tasks.

I have uploaded a image of the screen with the issue.

Regards,

  1. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    5 years ago

    Hi Sandra,

    Apologies for the inconvenience.

    There is no image attached. Kindly re-upload the image here, or email us the image at support@rolustech.com and we'll sort out the issue.

    Regards, Rolustech Support

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