RT GSync: Google Calendar, Contacts, Drive Sync

by Rolustech

Boost your SugarCRM with seamless Google integration. Sync contacts, meetings, and Drive files. Streamline workflows and elevate productivity.

Free Trial

By clicking you consent to share your profile with the developer

#4489 - Remove references to RT GSync after uninstall thorugh Module Loader

Closed Installation created by WebWorkz 3 years ago

Can you tell us how to clean up some phantom code from RTSync after we have uninstalled it? Is it safe to just find the references in the custom folder and remark them out?

We are seeing the following errors when we go to Admin > Schedulers >

Fatal error: require_once(): Failed opening required 'custom/include/Google/GoogleHelper.php' (include_path='/var/www/vhosts/webworkzdigital.com/clients.webworkzdigital.com:/var/www/vhosts/webworkzdigital.com/clients.webworkzdigital.com/include/..:.:/opt/plesk/php/7.3/share/pear') in /var/www/vhosts/webworkzdigital.com/clients.webworkzdigital.com/custom/modules/Schedulers/Ext/ScheduledTasks/scheduledtasks.ext.php on line 7

We had RT Sync installed a long time ago but uninstalled it. It no longer shows up when we look at Admin > Module Loader. We are getting ready to do an upgrade and we are trying to clean up error messages..

Thanks in advance for any suggestions you can provide.

  1. accounts11 member avatar

    WebWorkz

    3 years ago

    *RT Gsync, sorry.

    Also the module is not listed under /custom/modules/

  2. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    3 years ago

    Hi,

    Thanks for raising this with us.

    Please share your Sugar version/edition so we can analyze and provide you with a resolution at our earliest.

    Regards, Rolustech Support www.rolustech.com

  3. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    3 years ago

    Hi,

    Thanks for your patience. We have analyzed the problem and can confirm that it is safe to delete the file causing the issue.

    Let us know if you require any further assistance.

    Regards, Rolustech Support.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • SugarCRM Editions
  • Sugar Community
  • Sugar Professional
  • Sugar Enterprise
  • Compatible Versions
  • 14.2, 14.1, 14.0, 13.3, 13.2, 13.1, 13.0, 12.3, 12.2, 12.1, 12.0, 11.3, 11.2, 11.1, 11.0, 10.3, 10.2, 10.1, 10.0, 9.3, 9.2, 9.1, 9.0, 8.3, 8.2, 8.1, 8.0, 7.11, 7.10, 7.9, 7.8, 7.7, 7.6, 7.5, 7.2, 7.0, 6.7, 6.5, 6.1
Rating

  • "Been trying to get this to work for two weeks. Very little support. I hope it works but to this day, it does not." - meyerwells

    Read More Reviews

Other Add-Ons of interest

Provident ® InterAction

Provident ® InterAction Logo
FEATURED

The InterAction add-on for Sugar Sell, Sugar Serve and Enterprise enables you to stay on top of your last communication with leads, contacts and accounts. This powerful tool allows you to see the date...

Sugar Integrate for Shopify

Sugar Integrate for Shopify Logo
FEATURED

With Sugar Integrate for Shopify simplify the management of both your e-Commerce and CRM Customer orders, fulfillment and information across both systems.

Introduction to SugarBPM

Introduction to SugarBPM Logo
FEATURED

Learn how to use SugarBPM with SugarU!
Integrations Productivity google gmail google apps SugarCRM Sugar7 RTGSync gsync RT GSync rt Rolustech sync Gdrive calendar sync contacts sync sugar 8 Sugar 9 Sugar9 google calendar google drive google contacts drive sync Email Archive SuiteCRM Suite