RT GSync: Google Calendar, Contacts, Drive Sync

by Rolustech

Boost your SugarCRM with seamless Google integration. Sync contacts, meetings, and Drive files. Streamline workflows and elevate productivity.

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#810 - Sugar Calendar and Contacts are not syncing with google account

Closed Bug? created by amatiscincinnati 10 years ago

I've made sure the correct syncs are active under Gsync. I've gone to my user account and when I click Test Connection it doesn't mention if it's successful or not. When I click the test connection it starts to run and then jumps back to the page showing all the current employees.

No clue why it's doing that and won't sync.

  1. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    10 years ago

    Hi,

    Kindly let me know the browser, SugarCRM and its version you are using. If you change your browser and check. If it doesn't resolve the problem, kindly provide us the access of your crm system, we can debug and identify the root cause.

    Send details on "support@rolustech.com"

    Thanks, Rolustech Support

  2. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    10 years ago

    Hi, Just following up to know if problem still persist?

    Thanks, Rolustech Support

  3. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    10 years ago

    Hi Jacqueline,

    The log you shared does not depict any issue or error, looks like something else is causing the problem. To investigate, we need your system credentials.

    Thanks.

  4. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    10 years ago

    Hi,

    We are closing this Case, you can re-open it if you still facing any issue.

    Regards, Rolustech Support

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  • Sugar Community
  • Sugar Professional
  • Sugar Enterprise
  • Compatible Versions
  • 14.2, 14.1, 14.0, 13.3, 13.2, 13.1, 13.0, 12.3, 12.2, 12.1, 12.0, 11.3, 11.2, 11.1, 11.0, 10.3, 10.2, 10.1, 10.0, 9.3, 9.2, 9.1, 9.0, 8.3, 8.2, 8.1, 8.0, 7.11, 7.10, 7.9, 7.8, 7.7, 7.6, 7.5, 7.2, 7.0, 6.7, 6.5, 6.1
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  • "Very good support, Gmail and Google Sync is working flawlessly - thumbs UP!"

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