by Rolustech

Visualize your CRM data! Integrate Google Maps with SugarCRM to see leads, contacts, and accounts on a map. Plan routes, optimize sales efforts. Effortless location intelligence.

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#4817 - Version Upgrade

Closed Feature created by andrewloomes Verified Purchase 11 months ago

Hi we are currently running the current version of Sugarcrm of 13.1.0 and soon to be 13.2.0. We have just been infoermed that your product does not support the PHP version within this update. When are you updating you product, otherwise we will need to cancel our subscription.

  1. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    11 months ago

    Hey Andrew,

    Thank you for reaching out to us.

    Our latest release for RT Salesmap (v. 5.2.2) is compatible with PHP version 8.2 as mentioned in the Release Notes.

    We will shortly be releasing an updated version of RT Salesmap compatible with SugarCRM version 13.2.

    For more queries, feel free to contact us at product.support@rolustech com

    Best Regards,

    Team Rolustech

    • andrewloomes member avatar

      andrewloomes Verified Purchase

      11 months ago

      Where do we get the latest version from?

    • rolustech-primary-contact member avatar

      Rolustech Verified Purchase

      11 months ago

      The latest package (v. 5.2.2) is uploaded on SugarOutfitters. You can download it from your Purchases tab. Download the RT SalesMap Sugar 12.1 to 13._ -v5.2.2.zip file and install it on your SugarCRM. Please refer to the User Guide for the installation process.

  2. andrewloomes member avatar

    andrewloomes Verified Purchase

    4 months ago

    We are now running version 14 and your product is not compatible.

    • rolustech-primary-contact member avatar

      Rolustech Verified Purchase

      4 months ago

      Hey Andrew,

      Thank you for reaching out. The latest release of RT SalesMap (v. 6.0.1) is compatible with SugarCRM v. 14.0. Please download and install the latest package from your Purchases tab where you'll find RT SalesMap-v6.0.1.zip file.

      Please feel free to let us know if you need help with the upgrade process or if there are any other concerns!

      Best Regards,

      Team Rolustech

    • andrewloomes member avatar

      andrewloomes Verified Purchase

      4 months ago

      Hi, when trying to upload via module loader we receive an error. "The uploaded file is not compatible with this version of Sugar:"

    • rolustech-primary-contact member avatar

      Rolustech Verified Purchase

      4 months ago

      Hey Andrew,

      We made a slight fix in the package and uploaded it. It will be available on SugarOutfitters after a while once the PHP scans are complete. If you need it urgently, you can access it here.

      Best Regards,

      Team Rolustech

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