by Rolustech

Visualize your CRM data! Integrate Google Maps with SugarCRM to see leads, contacts, and accounts on a map. Plan routes, optimize sales efforts. Effortless location intelligence.

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#688 - Not able to make it work

Closed Installation created by kartik 10 years ago

Hi,

I installed this mod but i get this error message when I view the sales map tab

==

Warning: array_sum() expects parameter 1 to be array, null given in /home/user/public_html/modules/rt_maps/helper/addresshelper.php on line 177

Warning: mysqli_num_rows() expects parameter 1 to be mysqli_result, boolean given in /home/user/public_html/include/database/MysqliManager.php on line 182

Warning: mysqli_num_rows() expects parameter 1 to be mysqli_result, boolean given in /home/user/public_html/include/database/MysqliManager.php on line 182

Warning: mysqli_num_rows() expects parameter 1 to be mysqli_result, boolean given in /home/user/public_html/include/database/MysqliManager.php on line 182

Warning: array_sum() expects parameter 1 to be array, null given in /home/user/public_html/modules/rt_maps/helper/addresshelper.php on line 177

==

Let me know how to correct this

Thanks Kartik

  1. kartik member avatar

    kartik

    10 years ago

    Hi - can you please edit/delete the above message so that URLs are not available to the public..

  2. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    10 years ago

    Hi,

    These are just php warnings and won't effect any functionality. If you want to switch the php warnings of the server off, it can done from .htaccess, php.ini or using ini_set from php file.

    Thanks, Rolustech Support

    • kartik member avatar

      kartik

      10 years ago

      Thanks for the reply. But then I don't see the Google map either. There are just these errors and the page below is blank. Am I missing something?

  3. grichmond member avatar

    grichmond Verified Purchase

    10 years ago

    Hi guys, We installed the Sugar 6.5 version and ran the Scheduler but when accessing the Sales Map page we get a blank page as well. How can you help us debugging this issue?

    Thanks

  4. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    10 years ago

    Hi,

    Kindly make sure that in PHP extensions , php_curl is checked. This will resolve your white pages and map loading issue.

    Thanks, Rolustech Support

  5. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    10 years ago

    Hi, Please check if there is some fatal error by switching on the errors. Also let me know your available time to have a screen sharing session along with your timezone.

    Thanks, Rolustech Support

  6. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    10 years ago

    Hi Kartik,

    Just following up, if the issue is fixed? Let's schedule a meeting if it still persist.

    Thanks, Rolustech Support

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