#1050 - SecuritySuite not functioning after installing Metro Theme
I have the same issue. In addition after installing my SecuritySuite which was working fine seems to be broken now. I get undefined1undefined pop error on browser when i try to assign security group assignment. I have reverted back to default theme and even uninstalled the metro theme through module loader but still get the same error. In addition, i have done quick repair as well but problem with securitysuite still persist. Please help as SecuritySuite was working fine and it broke after installing metro theme. I would hate to reinstall the entire suiteCRM as i have done lot of work already so doing new SuiteCRM install is not an option.
9 years ago
Those sort of errors in SugarCRM/SuiteCRM are indicative of file permission errors. Basically a call back to the server is failing due to a file not existing because the cache couldn't be rebuilt. These are the 3 docs that I always refer to for fixing permissions:
http://support.sugarcrm.com/04_Find_Answers/02KB/02Administration/100Install/Required_File_System_Permissions_on_Linux http://support.sugarcrm.com/04_Find_Answers/02KB/02Administration/100Install/Setting_File_Permissions_and_Ownership_in_config.php http://www.shanedowling.com/sugarcrm-permissions-script/
9 years ago
We were talking couple days ago when you were trying to help me with installation of SecuritySuite. During those discussions, i changed all permissions to 777 and have not changed back to anything else yet.
9 years ago
I just noticed something else also, while moving to one page to another when i usually get hour glass, on that pop window it says undefined instead of loading for example and then it goes away.
9 years ago
Depending on the popup, here is another possibility:
https://www.sugaroutfitters.com/blog/ajaxui-fails-when-accessing-a-modules-detail-view
If that isn't it then all search results on Google, along with my experience, is indicating file permission issues. As odd as that might seem.
9 years ago
I ended up reinstall SuiteCRM and that took care of the issue.