by eggsurplus

Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SugarCRM or SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

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#1301 - SecuritySuite

Closed Bug? created by ymellas 9 years ago

Hello

I have installed this plug in but the license key stays in validating status and nothing happens...

My Sugar version is 6.5.18

Best regards

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    9 years ago

    Hi there! Make sure that php_curl is installed on the server, that config_override.php in root Sugar is writable, and that your server can connect to sugaroutfitters.com.

    -Jason

    • ymellas member avatar

      ymellas

      9 years ago

      Hi ! We have checked that curl is installed, and we have allowed writable rights. Can you validate the license key ?

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      9 years ago

      Sorry for the delay! We just got back from SugarCon. Yes, your key validates just fine for us. Do check that your server can connect to sugaroutfitters.com. That would cause this issue. Also check your sugarcrm.log in the root Sugar directory to see if anything sticks out there.

      We don't have any reported issues with this at this time and there are many, many installs of it so I'm confident that we will be able to get you up and running.

      Cheers, -Jason

  2. eggsurplus member avatar

    eggsurplus Provider Affiliate

    9 years ago

    Hi there. Hope that you were able to get this working. Just doing some housekeeping. Feel free to follow up on this if you have any other questions.

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