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#1301 - SecuritySuite
Hello
I have installed this plug in but the license key stays in validating status and nothing happens...
My Sugar version is 6.5.18
Best regards
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kacsoristvan- damien8105
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- Administrador
- Stefano1
- einkauf2
9 years ago
Hi there! Make sure that php_curl is installed on the server, that config_override.php in root Sugar is writable, and that your server can connect to sugaroutfitters.com.
-Jason
9 years ago
Hi ! We have checked that curl is installed, and we have allowed writable rights. Can you validate the license key ?
9 years ago
Sorry for the delay! We just got back from SugarCon. Yes, your key validates just fine for us. Do check that your server can connect to sugaroutfitters.com. That would cause this issue. Also check your sugarcrm.log in the root Sugar directory to see if anything sticks out there.
We don't have any reported issues with this at this time and there are many, many installs of it so I'm confident that we will be able to get you up and running.
Cheers, -Jason
9 years ago
Hi there. Hope that you were able to get this working. Just doing some housekeeping. Feel free to follow up on this if you have any other questions.