Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SugarCRM or SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.
#3102 - unable to validate license key
We have purchased the Enhanced version and when I try to validate the license key, I get the following error. "Failed: Key does not exist." Please advise.
Thanks
-
"Incredibly useful. It's one of the first features you need. This needs to be part of the core product." - MTP
Read More Reviews
7 years ago
Hello,
It looks like it was validating on your test site originally. The key is still good so this leads me to believe that the new server cannot connect to sugaroutfitters.com. Also be sure that config_override.php is writable in the CRM directory.
Let me know how it goes after checking for the possible firewall configuration need.
7 years ago
It was a firewall issue. Thanks for pointing me in that direction!
7 years ago
Great! Closing this out for now.