Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SugarCRM or SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.
Anything recently change either in your CRM or on the server? Could file permissions got out of line? Is there a custom layout for that security group?
Interesting. I wonder how it even got to needing that, but at least you have a solution. Going to close this out for now, but feel free to follow up if it pops up again. Haven't heard of an issue like this before.
7 years ago
Anything recently change either in your CRM or on the server? Could file permissions got out of line? Is there a custom layout for that security group?
7 years ago
correction they can see edit fields, but not detail.
7 years ago
I went ahead and unchecked sync to detailview in studio within that layout save & deployed then rechecked it and it now works.
7 years ago
Interesting. I wonder how it even got to needing that, but at least you have a solution. Going to close this out for now, but feel free to follow up if it pops up again. Haven't heard of an issue like this before.