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#903 - After installation views are blank
Once we installed the module than we can't access the accounts and List Roles
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"SecuritySuite was a very good addition to our SugarCRM implementation helping to integrate different functional teams with strictly specified roles."
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10 years ago
Hello,
Any time there is a blank view that typically means there is a file permissions issue. SugarCRM creates many files on the fly and some files may not have inherited the proper file permissions. However, just in case run Admin->Repair->Quick Repair and Rebuild and then Repair Roles to be safe.
If that doesn't solve it then it'll be a file permissions issue. These 2 links should be helpful with fixing the current permissions and then preventing this from happening again.
http://support.sugarcrm.com/04_Find_Answers/02KB/02Administration/100Troubleshooting/Troubleshooting_Issues_With_Filesystem_Permissions http://support.sugarcrm.com/04_Find_Answers/02KB/02Administration/100Install/Setting_File_Permissions_and_Ownership_in_config.php
Let me know how it goes.
-Jason
8 years ago
Closing this out, but feel free to follow up if you have any more questions.