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#2131 - Undefinded message
Hi,
Since installing the SecuritySuite, I appear in messages to load the word "undefined", How or where I fix it?
regards,
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"I just installen limited SS on sugarcrm CE version 6.5.21 and it seems to work quite well. Have not tested a lot but it looks good." - khobo
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8 years ago
Since installing the SecuritySuite, Its appearing in all loading messages word "undefined", How or where I fix it?, i have tried to repair and rebuild but it is not working.
8 years ago
Hi there,
This will happen if there are file permission issues. I'll follow up with a link to a good script to fix permissions as soon as I can.
8 years ago
Here is the link to that script that is great for fixing these file permission issues. The "undefined" error is a dead give away that this is what you are running into. Run this script and then run a Quick Repair & Rebuild. You may need to run this script again after that just to be safe:
http://www.shanedowling.com/sugarcrm-permissions-script/
8 years ago
Hi there,
The script did not worked, I ran it and rebuild the cache and the messages still appearing
8 years ago
Can you try reinstalling SecuritySuite? If the permissions are now correct it should copy over the files correctly this time around. Also run a Quick Repair & Rebuild afterwards again. If you have any sort of cache such as Memcache or APC you may need to restart Apache as well.
If you are still having problems then file permissions are still not correct throughout the app directory.
8 years ago
A Repair Javascript may also be needed since you are seeing that "undefined" error which normally means missing javascript files due to file permissions prohibiting copying correctly.
8 years ago
Were you able to resolve this issue yet? "undefined" errors are always related to file permission and file ownership issues. Hope you were able to work that out. Closing this out for now.
8 years ago
HI @eggsurplus, :( im still having the issue, i deleted all my extramodules installed and ran the script for permissions, rebuild, repailr js :( and nothing, this is killing me, pls help me
8 years ago
That should have done the trick. I can recommend a consultant that is well versed in installing/setting up SecuritySuite and can debug and fix your install. If you would like that, I can email you his information.
8 years ago
Yeah pls, thanks