by eggsurplus

Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SugarCRM or SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

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#2873 - Using SuiteP and Security Groups, the layout is not working. Filters and Choose columns stop working.

Closed Bug? created by FHI360-Access Verified Purchase 7 years ago

I have installed SuitecRM 7.7.9 and Suite 7.8.1; both using the theme "Suite P". However, once I install the security groups module; the layout got corrupt.

Immediately I lose the FILTER menu function and instead I see them like when I use to had SUGARCRM. And also the Choose column options got broken.

Any advise ?

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    7 years ago

    Could you attach a screenshot of what you are seeing and what you want to see in either the comments here or by emailing me at solutions@eggsurplus.com, please? I want to be sure that I fully understand what you are running into.

    Thanks!

  2. eggsurplus member avatar

    eggsurplus Provider Affiliate

    7 years ago

    Thank you! I received your screenshots and will see what I can find here on a local 7.7.9 install.

  3. eggsurplus member avatar

    eggsurplus Provider Affiliate

    7 years ago

    Tested this with 7.7.9/SuiteP and by default there isn't a Filters view on the Accounts module. How as this added? Is it something that you turned on or installed in SuiteCRM?

    The filters look like something that is unsupported, but if I can understand where that is coming from then I should be able to add support for that view instead of just the traditional basic/advanced search views.

  4. eggsurplus member avatar

    eggsurplus Provider Affiliate

    7 years ago

    We were able to work this out via email. Upgrading SecuritySuite to the latest matching SuiteCRM version of 7.8.1 solved the issue.

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