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#3143 - Problema en Module Loader
My Module Loader not upload the security zip file, the screen are blank
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7 years ago
Are you saying that when you uploaded the zip file in Module Loader the screen immediately went blank? This is a clear sign that there are file permissions/ownership issues that need to be addressed. For that I suggest using this script: http://shanedowling.com/sugarcrm-permissions-script/
Some more background on permissions for Sugar:
Hope this helps!
7 years ago
Hi, thanks for answer! In Fact the problem is this, i attached the screenshots,
I don't know what's happening
7 years ago
That helps. Thanks!
It looks like Bitnami is not configured correctly. You can see right below that Display Log link the "mkdir(): Permission denied". This means that the CRM didn't have the rights to create the necessary temp directories to unzip and the install.
My suggestion is to bring this info to Bitnami support. They will know what to do with it. Please keep me posted.
7 years ago
Understood, thank you!
Best regards!
7 years ago
Absolutely! Hope it gets worked out. I'm going to close this case for now, but feel free to follow up here if needed.