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#364 - Logging problem
Hello SugarOutfitters,
When I click Log in as certain user it log me successfully, but it ask for the timezone configure and when I select any time zone and click "OK" it stay on the same screen with the same option. On the top right corner it says like I am logged in with the user, but anything I click can't get me out of this Time Zone Dropdown option, and I can't log out from the plugin. I have to log out from the CRM (top right corner). I have full administrative rights and i have tried from 3 different accounts and the result is the same.
Regards, Vladimir
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"GREAT!!! add on superior support works well" - jpowers
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kacsoristvan- damien8105
- anri
- Administrador
- Stefano1
- einkauf2
10 years ago
I had succeed logging in the plugin, bur not every time. Never mind this, when i click Configuration from the options it print a page with a text saying: "There is no action by that name."
10 years ago
It sounds like there may be some issues from the time of install. I'd recommend trying to install it again. It seems like some files didn't get copied over which means there may be a potential file permissions issue.
For the timezone issue, are you able to select a timezone and save? It should let you do that and continue on. If not, check sugarcrm.log for any errors. Another spot to check for errors is the browser console. Nothing during that process should be SecuritySuite related. This may also be due file permission issues.
-Jason
10 years ago
Were you able to resolve your issues?
-Jason
8 years ago
Closing this out, but feel free to follow up if you have any more questions.