#4669 - Unable to validate the license key
Hello, We are receiving below error
Failed: SugarOutfitters_API::call(): Unable to validate the license key. Please configure the firewall to allow requests to https://www.sugaroutfitters.com/api/v2/key/validate and make sure that SSL certs are up to date on the server.
please try to solve it ASAP this is very critical and it's affecting our work
2 years ago
Hello Faten,
I see that you were able to validate the license at July 26th, 2022 @ 1:30 pm UTC. Are you back up and running? Any time you see an error like that be sure to check your network configuration so that the CRM server can connect to https://www.sugaroutfitters.com in order to validate the key. It appears as though that is now working.