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Any records created by the REST API will go through the inheritance groups as you have it configured. So if you always assign a Support group to cases via the SecuritySuite configuration then this would also apply to anything created via the API. Same with the Inherit by Parent option and Inherit by Assigned User.
10 years ago
Good question.
Any records created by the REST API will go through the inheritance groups as you have it configured. So if you always assign a Support group to cases via the SecuritySuite configuration then this would also apply to anything created via the API. Same with the Inherit by Parent option and Inherit by Assigned User.
Does this answer your question?
-Jason
8 years ago
Closing this out, but feel free to follow up if you have any more questions.