SecuritySuite - SuiteCRM and CE Teams

Hello Bob,

For the user that can't see the Create option, go to their user record in SugarCRM as an admin. The click on the Access tab. Look at what their rights are for Edit for that module. If it is set to None it will then cause it to be hidden.

If you are on the latest version of SecuritySuite for 6.5.17 (version 2.8.0) then check the Create column to see what rights are set to. The Create column is a new feature so you can specify different rights for creating records versus editing them.

Hopefully those hints help you out! -Jason

Jason, I think I see the issue. In the one Role we have created - the far right column next to View , there is no Label at the top of the table and all the entries are N/A. Bob is using SugarCRM CE 6.5.17 , but he has a boat load of modules, including Google Auth. Should we be seeing the Create label at the top of this column?

ADDITIONAL INFO FOR YOU:

For this Role we have Leads set Enabled and All on every column. The one user is assigned to this role. We have one Security Group with this user assigned to this group along with this one Role. In the file ACLAction.php - in the function getUserActions - we are hitting this: if(empty($category) && empty($action)){ return $_SESSION['ACL'][$user_id]; } So category and Action are empty. So the calling function on this - function userHasAccess then sees that the following is empty:

    if(!empty($_SESSION['ACL'][$user_id][$category][$type][$action])){

/** return ACLAction::hasAccess($is_owner, $_SESSION['ACL'][$user_id][$category][$type][$action]['aclaccess']); */ return ACLAction::hasAccess($is_owner, $in_group, $_SESSION['ACL'][$user_id][$category][$type][$action]['aclaccess']); } return false;

So we are returning FALSE and thus not able to build out the menu for this user.

Thanks Bill Convis

Try running a Repair Roles and then a Quick Repair and Rebuild. It is likely that this will fix the issue. Then check the role again.