RT Telephony

by Rolustech

Unify communications within SugarCRM! Leverage Twilio to make calls, send SMS chats, and launch SMS campaigns directly from your CRM. Enhance customer engagement and streamline workflows.

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#1872 - Not getting call or message icon beside phone number of Account/Contacts/Leads

Closed Installation created by gpnir4 9 years ago
Hi, I have installed the module "RT Telephony" as suggested in the installation guide. But Not getting the call or message icon beside phone number of Account/Contacts/Leads. When I am checking the IVR settings, there field "Access" has no values in the dropdown. Please reply to this case as soon as possible. Thanks

  1. rolustech-primary-contact member avatar

    Info@Rolustech Verified Purchase

    9 years ago

  2. gpnir4 member avatar

    gpnir4

    9 years ago

  3. rolustech-primary-contact member avatar

    Info@Rolustech Verified Purchase

    9 years ago

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  • SugarCRM Editions
  • Sugar Professional
  • Sugar Enterprise
  • Compatible Versions
  • 13.3, 13.2, 13.1, 13.0, 12.3, 12.0, 11.3, 11.2, 11.1, 11.0, 10.3, 10.2, 10.1, 10.0, 9.3, 9.2, 9.1, 9.0, 8.3, 8.2, 8.1, 8.0, 7.11, 7.10, 7.9, 7.8, 7.7, 7.6, 7.5, 7.2, 7.0, 6.7, 6.5, 6.1

    This Add-On doesn't support the latest Sugar version!

Rating

  • "Yes it has worked. Rolustech has been wonderful to deal with so far. They are accommodating about enhancements, fixes and very friendly. Highly recom..." - Beagle Enterprises, Inc. (dba AJS Auto Sales)

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