RT Telephony

by Rolustech

Unify communications within SugarCRM! Leverage Twilio to make calls, send SMS chats, and launch SMS campaigns directly from your CRM. Enhance customer engagement and streamline workflows.

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#3268 - Twilio and RT Setup

Closed Installation created by Tradingpost Verified Purchase 7 years ago

Hi,

We recently install SuiteCRM 7 and install RT Telephony and connect it with our Twilio Account. We followed the documentation to setup it properly and were still getting "Connection declined" along with "Sorry, an application error has occurred. Goodbye." voice message when we test call from the Twilio Console inside the TwiML app we created.

Looking forward to here from you.

Regards, Mark

  1. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    7 years ago

    Hi Mark,

    We have replied to your follow up email at support@rolustech.com.

    Thanks.

    Regards, Rolustech Support

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  • SugarCRM Editions
  • Sugar Professional
  • Sugar Enterprise
  • Compatible Versions
  • 13.3, 13.2, 13.1, 13.0, 12.3, 12.0, 11.3, 11.2, 11.1, 11.0, 10.3, 10.2, 10.1, 10.0, 9.3, 9.2, 9.1, 9.0, 8.3, 8.2, 8.1, 8.0, 7.11, 7.10, 7.9, 7.8, 7.7, 7.6, 7.5, 7.2, 7.0, 6.7, 6.5, 6.1

    This Add-On doesn't support the latest Sugar version!

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