RT Telephony

by Rolustech

Unify communications within SugarCRM! Leverage Twilio to make calls, send SMS chats, and launch SMS campaigns directly from your CRM. Enhance customer engagement and streamline workflows.

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#3940 - Problem with certain numbers

Closed Bug? created by jesusdelamora 6 years ago

Hi, We have some specific numbers that 1. We tried to created SMS from a LogicHook, even we set up values, the register is created blank 2. We tried to use the chatbox, we can type the message even you press the Send button the message is not even processed

Thanks!

  1. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    6 years ago

    Hi,

    Kindly provide the following information:

    • Can you share the logs? And from your past tickets we see that you are on Sugar on-demand, has your version upgraded or not since then?
    • What is the detailed scenario when you try to send sms via chatbox?
    • And what are you trying to achieve with the logic hook and how?

    Kind Regards, Rolustech Support support@rolustech.com

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  • SugarCRM Editions
  • Sugar Professional
  • Sugar Enterprise
  • Compatible Versions
  • 13.3, 13.2, 13.1, 13.0, 12.3, 12.0, 11.3, 11.2, 11.1, 11.0, 10.3, 10.2, 10.1, 10.0, 9.3, 9.2, 9.1, 9.0, 8.3, 8.2, 8.1, 8.0, 7.11, 7.10, 7.9, 7.8, 7.7, 7.6, 7.5, 7.2, 7.0, 6.7, 6.5, 6.1

    This Add-On doesn't support the latest Sugar version!

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