Case Chat

by Exsitec

Make communicating with customers through the Sugar Portal via notes easier and more intuitive! This add-on provides a familiar chat window on Cases so you don't have to click all over subpanels and record views just to talk to customers.

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Introduction

This plugin adds a Chat-style view to the Case module that allows you to quickly communicate on cases via Notes when cases are created via the Sugar portal. See the Installation / User Guide to get started!

Overview.png

Getting started

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  • SugarCRM Editions
  • Sugar Professional
  • Sugar Enterprise
  • Sugar Serve
  • Compatible Versions
  • 13.3, 13.2, 13.1, 13.0, 12.3, 12.2, 12.1, 12.0

    This Add-On doesn't support the latest Sugar version!

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