by Nablasol

Save time and increase agent productivity with click-to-dial, letting the platform log inbound and outbound calls. Nablasol Genesys integrates the Genesys Cloud (aka PureCloud) with SugarCRM, making call data easily accessible.

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Installation Guide

Installing the Add-on

1. [Step 1]

It is always a good idea to back up your instance files and database before installing any module or upgrading.

2. [Step 2]

Download the zip file from the purchases page within your Sugar Outfitters account.

3. [Step 3]

Log in to your instance as an admin and access the Module Loader from the Administration Page

4. [Step 4]

Upload the downloaded .zip package

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5. [Step 5]

Accept the license aggrement.

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6. [Step 6]

Enter your license key from Sugar Outfitters.

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