by AppJetty

SugarCRM Survey Plugin With Survey Rocket, a SugarCRM survey plugin, you can build surveys that trigger automatically to get real-time feedback from customers. It gives custom survey templates, online polls and more. Moreover, you can use the CRM data using inward and outward piping mechanism.

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SugarCRM Survey Rocket Documentation

FAQs

User Manual is available here.

Click here to see the Frequently asked questions of SugarCRM Survey Rocket Plugin.

  1. it29 member avatar

    it29

    6 years ago

    Is there any further documentation or tutorials on the setup and how to use Survey Rocket? Survey Automation sounds great but without knowing how it functions I'm hesitant to use it with live customers contact information being accessible...

    NB: I've managed to send a survey but the emailled link gets an error: "Preview not available here. Please preview from survey module."

  2. Biztech-primary-contact member avatar

    AppJetty

    6 years ago

    Hello Dear,

    Greetings from Appjetty!

    Please find the user manual from here: https://drive.google.com/file/d/15creG3192by9tNLlGfMRtpywpPyCgw9y/view?usp=sharing

    Regarding the error, please refer the configuration steps from the user manual and configure the plugin, the error will be resolved.

    If you still face any error then please let us know, we would be happy to assist you!

    Hope this helps! Let us know in case of any concern.

    Kind Regards, Appjetty.

  3. it29 member avatar

    it29

    5 years ago

    Is there a way to add a personalised corporate theme or to the module or even change the colour scheme?

  4. Biztech-primary-contact member avatar

    AppJetty

    5 years ago

    Hi Dear,

    Thank you for addressing your query to us.

    Currently, we are not providing that feature to personalize the color scheme and theme. We are providing 10 different fix themes at the time of survey creation. You can select the theme from that list. Also, we are allowing a feature to upload the survey form background image.

    If you would like to have your own personalized corporate theme then we can implement as per your requirement. You may have to provide the PSD file of the theme and based on the same we can share the efforts required. We have also emailed you in order to discuss the requirement in detail.

    Look forward to hear from you.

    Regards, Appjetty.

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  • "Quick feedback from the support team which fixes the issue we faced (Error 500 during mass deletion of contacts linked to a survey)." - enes.saridogan

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