by GrinMark

Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your Sugar records and keeps your contacts in sync.

Free Trial

By clicking you consent to share your profile with the developer

#4254 - Outlook 365 Sugar Integratoin - Connection Failed error

Closed Bug? created by jftenorio 5 years ago
Good day, I'm having trouble connecting the Sugar addin. I've configured the key and test it correctly, then when I try to test the connection to Sugar I get the following error: **Connection Failed SugarInfo::Connect. AddIn version: GM.B.Sugar.Soap.SugarWrapperImplSoap:5.1.1.0 Connecting to https://
  1. GrinMark member avatar

    GrinMark Provider Affiliate

    5 years ago

    HI ftenorio,

    Could you send (to support@grinmark.com) the Exchange email address you used to configure the plugin? We'll use it to find relevant logs and check them.

    Regards, Max

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating