SecuritySuite - SuiteCRM and CE Teams

by eggsurplus

Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SugarCRM or SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

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#3102 - unable to validate license key

Closed Installation created by joey3 7 years ago

We have purchased the Enhanced version and when I try to validate the license key, I get the following error. "Failed: Key does not exist." Please advise. Thanks

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    7 years ago

    Hello,

    It looks like it was validating on your test site originally. The key is still good so this leads me to believe that the new server cannot connect to sugaroutfitters.com. Also be sure that config_override.php is writable in the CRM directory.

    Let me know how it goes after checking for the possible firewall configuration need.

    • joey3 member avatar

      joey3

      7 years ago

      It was a firewall issue. Thanks for pointing me in that direction!

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      7 years ago

      Great! Closing this out for now.

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