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#526 - Shared Calendar shows all the meeting/calls/tasks for all users

Closed Bug? created by amministrazione Verified Purchase 10 years ago

Hi Jason,

We are facing an annoying issue. Some users who should only be able to see THEIR GROUP meetings/calls/tasks (we set role permissions for each module to group for edit/view/list and to none for export/import/delete), can instead see ALL the activities for all users through the SHARED CALENDAR. Listview, editview and detailview work fine.

It's a serious problem for us. Please let me know if it is possible to solve it.

Many thanks. Luca

eggsurplus Provider Affiliate
10 years ago

What version of SecuritySuite are you on? It looks like 2.7.1 or higher for 6.5.16 should address that: https://www.sugaroutfitters.com/docs/securitysuite/release-notes

Also try the "Filter User List" option in SecuritySuite Settings. This may also help to not show other users to choose from in the shared calendar configuration.

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- amministrazione Verified Purchase
  10 years ago
  
  2.7.2 I need to enable the lowest user to create task assigned to higher user under an opportunity inheriting security group from that so I can't do the user filtering. Actually even meetings from users who does not share any group are visible to the lowest user.
  
  Any idea?
  
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- eggsurplus Provider Affiliate
  10 years ago
  
  Can you verify one of the user's permissions by going to the user record and viewing the Access tab? I just want to be sure that the user isn't inheriting greater permissions from another assigned role or group.
  
  Can you send me a screenshot to solutions -@- eggsurplus -.- com (no spaces or hyphens) of a sample calendar with the issues and why the user shouldn't see it? For example, user is in group A and the meeting that shows is in group B under a different user.
  
  This will help me try to reproduce the issue.
  
  Thanks!
  
  reply
eggsurplus Provider Affiliate
10 years ago

Just following up for any others that run across this. There is now a new "Shared Calendar - Hide Restricted" option that will take care of this scenario: https://www.sugaroutfitters.com/docs/securitysuite/options#hiderestricted

By default users can see when other users are busy on the Shared Calendar. Even if the user doesn't have rights to the meeting, call, etc. It will display on the calendar, but the user cannot view more details unless the user has rights to that specific calendar item. By setting this option the user cannot see these items on the Shared Calendar; only items that the user actually has rights to.

Hopefully this helps someone else out! -Jason

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Lion Solution Verified Purchase
9 years ago

Is this option in the Full Version of Security Suite?

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- eggsurplus Provider Affiliate
  9 years ago
  
  Yes, that is correct.
  
  reply
crmlicenses
8 years ago

Hi Jason, We have a requirement to share a calendar for editing. For example, the CEO wants his admin to be able to update his calendar. Would this feature be available with Teams? Thanks, Dianna

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- eggsurplus Provider Affiliate
  8 years ago
  
  Hi Dianna,
  
  This could be done outside of SecuritySuite by giving the admin rights to edit any meetings, calls, etc. Otherwise, it may be possible with SecuritySuite if you create a CEO group/team and assign the CEO group/team to the admin along with all meetings, calls, etc that get created. Then set the CEO group/team view/edit rights to Group.
  
  Hope this helps! -Jason
  
  reply
crmlicenses
8 years ago

Thanks for the response. Dianna

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