by eggsurplus

Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SugarCRM or SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

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#79 - email attachments does not show

Open Bug? created by Noam 11 years ago
Thank you for this great addon module. I installed the module on sugar version 6.5.9 and seems like it works as expected except from one issue. We use the inbound mail to open cases in the system (support helpdesk) and when an email contains an attachment (PDF, Image, Office Doc etc) , only admin user can view that attachment, regular users cannot see it at all although they can view the case and the mail. Can you please check and see if this is a bug or just a missed configuration directive on our installation? Thank you! Noam (Upgrading to newer Sugar version is not an option at the moment)
  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    11 years ago

  2. Noam member avatar

    Noam

    11 years ago

  3. eggsurplus member avatar

    eggsurplus Provider Affiliate

    11 years ago

  4. Noam member avatar

    Noam

    11 years ago

  5. suhas member avatar

    suhas

    10 years ago

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
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