RT Telephony

by Rolustech

Unify communications within SugarCRM! Leverage Twilio to make calls, send SMS chats, and launch SMS campaigns directly from your CRM. Enhance customer engagement and streamline workflows.

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#2531 - How to enable default calling by browser?

Closed General Question created by 1cooper 8 years ago

How to enable default calling to browser or outbound line?

Is there a way to enable the outbound call to default to browser only? So you don’t have to select browser every time you place a call?

Is there a way of selecting default outbound caller ID per user?

  1. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    7 years ago

    Hi,

    Yes, this is possible with a customization in the plugin. Please drop and email at support@rolustech.com to get this customization done.

    Thanks.

    Kind Regards, Rolustech Support Email: support@rolustech.com Website: www.rolustech.com

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  • SugarCRM Editions
  • Sugar Professional
  • Sugar Enterprise
  • Compatible Versions
  • 13.3, 13.2, 13.1, 13.0, 12.3, 12.0, 11.3, 11.2, 11.1, 11.0, 10.3, 10.2, 10.1, 10.0, 9.3, 9.2, 9.1, 9.0, 8.3, 8.2, 8.1, 8.0, 7.11, 7.10, 7.9, 7.8, 7.7, 7.6, 7.5, 7.2, 7.0, 6.7, 6.5, 6.1

    This Add-On doesn't support the latest Sugar version!

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