by echoBitz IT Solutions Private Limited

Seamlessly connect your SugarCRM and HubSpot to unify your sales and marketing data. This integration enables effortless two-way synchronization of Accounts, Contacts, Leads, and Opportunities, ensuring that both systems stay perfectly aligned. Empower your teams with real-time updates, improved lead management, and accurate pipeline visibility all without manual data entry. Boost collaboration between marketing and sales, enhance customer engagement, and drive smarter business decisions.

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FAQ

Index of questions here...

What does this integration do?

Syncs Accounts, Contacts, Leads, and Opportunities between SugarCRM and HubSpot.

Is it two-way synchronization?

Yes — data flows both from SugarCRM to HubSpot and vice versa.

Can I choose which fields to sync?

Yes, field mapping is fully customizable.

Does it prevent duplicate records?

Yes, using unique ID and hash matching logic.

Is sync automatic or manual?

Both — automatic (scheduled) and manual sync options are available.

Can I sync large data volumes?

Yes, with optimized batch processing and pagination.

Can I have separate mappings for each direction?

Not by default, but possible through a custom enhancement.

How are deleted records handled?

Deletions are not synced automatically to prevent data loss.

Is it compatible with SugarCloud and on-premise?

Yes, both environments are supported.

Is a sandbox/staging setup supported?

Yes, testing in sandbox before production is recommended.

How do I start using it?

Install, connect via OAuth, configure mappings, and start syncing.

What if I face duplication issues?

Use the latest version; contact support if the issue persists.

Do I get post-delivery support?

Yes, one month of warranty support after customization.

Can I request additional features?

Yes, custom development is available on request.

Who provides support?

echoBitz IT Solutions Pvt. Ltd. – info@echobitzit.com

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